How do I change the Access Coordinator?
There can be a number of reasons why you may need to change the Access Coordinator--perhaps the previous person has left or is leaving the school, or the role would be better suited to someone else.
Whatever the reason, the best way to accomplish this is to ask the existing Access Coordinator to reassign the role to another teacher within your school.
Transferring the Role as the Current Access Coordinator
- Log in to MARK and open the Admin Hub (green icon in the top right corner).
- Select the 'Teachers' tab.
- Select an existing teacher to assign the role to or create a new teacher account to assign it to instead.
- Highlight the chosen teacher and click 'View Teacher' in the bottom right or double-click their name in the teacher list.
- In the 'View Teacher' window, click the 'Role' dropdown box and select 'Access Coordinator'.
- Click 'Save.
This will trigger an email to be sent to the selected user to accept the role. The role will not be transferred until it has been accepted by the nominee.
If the Current Access Coordinator has Left the School
If you're having issues reassigning the Access Coordinator role to someone else, or if your current Access Coordinator has left your school, our Digital Support team can reassign the role for you.
As this will require us to access your school's account, we will need your consent to proceed. Please submit a GDPR consent form using the link below, selecting the option to 'Change the Access Coordinator':
https://hoddereducation.formstack.com/forms/data_access_consent
Once submitted, you will receive a copy of the form for your reference. We aim to confirm completion via email within 24 hours of the form being submitted.
We cannot transfer the Access Coordinator role without the GDPR Consent Form being submitted. This is to ensure our compliance with GDPR standards and the security of your staff and students' data.