Thank you for running our system check.
In a few moments the team will receive the details, which we will use to help diagnose your problem and arrive at a solution.
While the team continue their investigation, here are some additional checks you can try yourself:
- Follow the technical guidance here to white list (allow) our access to our web sites through your school's network security system
- Check that your upload speed is at least 0.5MBs, and download of at least 2MBs
Meanwhile please browse our other help and guidance in Hodder Education help centre.