When an order is placed for SNAP, the person placing the order will be required to nominate someone at your school to become the Access Coordinator. This person has two key roles – to firstly look after teachers’ access to SNAP, by creating accounts for teachers, and turning access off for any teachers who leave, and secondly to set up your school in SNAP by uploading pupils’ details to the system.
The Access Coordinator ensures your school’s data is secure. The role can be carried out by anyone appropriate within your school; it is not a time-consuming role and does not require any specialised IT skills; it’s simply a way of protecting your school’s data and making sure that only the right people at your school have access.
If you have been nominated as the Access Coordinator, you will receive an email to accept this role. You can then log in to SNAP using the email you've been nominated with.
Please note: there can only be one Access Coordinator for your school's SNAP subscription. However, in addition to the Access Coordinator, you can set up as many Teacher and/or Teacher Admin accounts as you need. For more guidance on the account types and their permissions, click here.
How do I find out who my Access Coordinator is?
If you try to access your school's SNAP account without having been approved by your current Access Coordinator, you will receive a notice to allow you to request authorisation from the Access Coordinator:
If you're already signed into SNAP, you can check who your Access Coordinator is by selecting the Admin Hub (the green icon with the spanner in the top right hand corner). On the green teacher's tab, the Access Coordinator is denoted by AC under 'Type'.
How do I change our school's Access Coordinator for MARK?
For guidance on how the current Access Coordinator can nominate someone else for the role, or if you require assistance where your Access Coordinator has left the school/is not contactable, please click here.