How do I add a teacher account to Wellbeing?


    Please note: you must be a Teacher Admin or the Access Coordinator to add a teacher account. 

    To add other staff members who may require access to Wellbeing, go to the  green 'Teachers' tab within the Admin Hub. Teachers who can log into Wellbeing will be displayed on the 'with access' column.

    Please remember that a teacher may already be registered, but under 'Without access', i.e. without approved access to Wellbeing. If this is the case but they do need access, simply go to this tab and select their record to highlight it. You can then select 'Grant access to selected':


    This will move them to 'With access to this site', and can log into Wellbeing. If they are unsure of the password for their account, they can simply request a password reset email from the login page. 

    If you need to add someone entirely new to the system, simply click on 'add teacher' from the bottom right hand corner: 


    Then, enter the required details for the teacher, and click save when you are done: 


    Clicking 'save' will trigger an invitation email to be sent to the new teacher you have added. The teacher will need to click on the link in the email to confirm their email address before they can use their account.

    The new teacher will now show in the ‘With access’ tab with the status ‘Email sent’ until they accept the invitation link. When they accept the link this status will change to ‘Verified’. If they have accidentally lost or deleted the email, click on 'Email sent' to send them a new one. 

    Was this article helpful?
    0 out of 0 found this helpful


    Get Additional Help

    Ask for help from our Digital Support team by submitting a ticket request.

    Ask the community

    An online forum for customers to share their experiences and insights with teachers, parents and administrators.