Basic requirements

    Follow

    Our minimum requirements are:
    - Broadband Internet access 

    One of the following browsers:

    Firefox: (latest browser version)
    Google Chrome: (latest browser version)
    Safari: (latest version of MacOS)
    Safari (iPad Tablet): IOS11 +

    Extras 
    Adobe Acrobat Reader
    Microsoft Word or suitable alternative
    Microsoft PowerPoint or suitable alternative
    Microsoft Excel or suitable alternative

    Popup blockers

    Some of our My Rising Stars resources open in a popup window or a new tab. To access these, please either allow all popups, or add https://my.risingstars-uk.com/ to your exceptions list in your browser settings.
     
    Chrome Popup Blocker support
    Safari Popup Blocker Support
    Firefox Popup Blocker support
    Internet Explorer Popup Blocker support

     

    Tablets/ Mobile Devices 

    All of our My Rising Stars resources can be accessed on a tablet/iPad.

    However to use Reading Planet on an iPad, IOS Support involves launching the book using Safari. IOS 13 requires the user to manually ‘hide’ the toolbar, for the full reading planet controls and content to display – unfortunately, this is not something we have control over, as each Operating System version of IOS may handle how safari displays the tool bar differently. To do so, users will need to select the AA icon in their toolbar, and select ‘hide toolbar’.

     

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    Reading Planet books can now also be read in landscape mode on IOS and Android mobiles (Chrome is the preferred browser for Android devices), however the quizzes cannot be completed on a mobile due to requiring a bigger device (display ratio) to fully render.

     

     

     

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