Promotion FAQs


    How do I promote my school if I use the MIS sync in Admin Hub?

    There is no need for you to work through the promotion wizard in the School Tab. If you are already using the MIS sync you should return to that tab once you have updated your MIS for the new academic year and work through the sync process. This will update Wellbeing based on the promotion you have completed in your MIS using the sync.

    What happens to my final year group’s data, am I able to view it?

    When you promote your final Year group, data from pupils who have left the school is retained in our database and the pupils remain in the class they were in at point of promotion. However, they still move up a Year group - please see Step 8 for reference.


    What if I want to remove my Year 6 data, how do I go about this?

    If you would like the data to be permanently deleted and will have no future use for it for reporting purposes you can do this from within the Pupil management tab in Admin Hub.


    Can I undo the “promotion” if I make a mistake?
    Yes, you just go to the Wellbeing Admin Hub, and click the ‘undo promotion’ button within the promotion panel under the ‘School’ tab. This will return all pupils to their previous classes and year groups:


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