Adding and/or approving teachers

    Follow

    Teacher accounts can be added and managed from the green 'Teachers' in the Admin Hub. When you first purchase Wellbeing, only the Access Coordinator will be authorised to use Wellbeing. 

    Please note: Once Wellbeing has been ordered through the Rising Stars website, all teachers in the school will be able to see a Wellbeing icon on their Rising Stars dashboard. However, they will not be able to log in to Wellbeing until they have been approved and assigned a role by the Access Co-ordinator.

    To add other staff members who may require access to Wellbeing, the Access Coordinator should go to the green 'Teachers' tab within the Admin Hub. Teachers who can log into Wellbeing will be displayed on the 'with access' column.

    Before trying to add a staff member, please remember that a teacher may already be registered, but under 'Without access', i.e. without approved access to Wellbeing. If this is the case but they do need access, simply go to this tab and select their record to highlight it. You can then select 'Grant access to selected':

    mceclip0.png

    This will move them to 'With access to this site', and can log into Wellbeing with the registered email address. If they are unsure of the password for their account, they can simply request a password reset email from the login page. 

    If you need to add someone entirely new to the system, simply click on 'add teacher' from the bottom right hand corner: 

    mceclip1.png

    Then, enter the following details for the teacher, and click save when you are done: 

    mceclip1.png

    Clicking 'save' will trigger an invitation email to be sent to the new teacher you have added. The teacher will need to click on the link in the email to confirm their email address before they can use their account.

    The new teacher will now show in the ‘With access’ tab with the status ‘Email sent’ until they accept the invitation link. When they accept the link this status will change to ‘Verified’. If they have accidentally lost or deleted the email, click on 'Email sent' to send them a new one. 

    Once completed, move on to the final step of your manual setup process: Add your pupils by CSV import. You can return to this teacher screen at any point throughout the year to add and edit teacher permissions within MARK. 

    Back to: setting up MARK manually by CSV import

    Was this article helpful?
    0 out of 0 found this helpful

    Comments

    Get Additional Help

    Ask for help from our Digital Support team by submitting a ticket request.

    Ask the community

    An online forum for customers to share their experiences and insights with teachers, parents and administrators.