How do I edit a pupil account?


    Please note:

    • this option is only available to Teacher Admins and the Access Coordinator.
    • This method will not work for pupils synced with your MIS system. You may need to manually sync if pupil information has not updated correctly automatically: please see here.

    First of all, make sure you’re in the blue 'Pupils' tab of the Admin Hub:


    First of all, make sure you’re in the blue 'Pupils' tab of the Admin Hub. Click on the pupil you wish to edit to highlight their record, and select 'View pupil'. You can use the search bar to help you narrow down the pupil listing: 


    You can then edit the details of the pupil account:


    If your edits include a change to the email address, an email will be sent to the new address and the change won't be made until the user clicks on the generated link from the email to verify the change. 

    Once you have finished editing the pupil account, click 'save' to ensure your changes are updated.

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